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Increase your call connects using the most powerful dialer with advanced priority rules, call scripts, dynamic caller-ids, call scripts and lot more
Reduce call fatigue using prerecorded sound boards and voicemail drops
Automate sending emails, and pushing contacts to CRMs based on call disposition
Allows agents to be more efficient while dealing with customer interactions, resulting in a better customer experience.
Communicate with the potential prospects and thereby connecting with every individual to increase the overall call center efficiency using the dynamic dialer option. Learn more about dialer
Improve the efficiency of your calls by recording the calls either one-to-one and conference calls to empower your organization by providing a compelling customer experience. Learn more about call recordings
Play your favorite pre-recorded audios on demand effortlessly, and our call center soundboard is both easy and straightforward to use. Learn more about soundboards
Collect, evaluate, and report technical and statistical data of the phone calls. Discover all the call logs to track and analyze call behaviors. Learn more about call logging
Use call analytics dashboard to check real time metrics on total dials, voicemails, answered and unanswered, skip calls and Invalid calls. Learn more about call analytics
Provides a condensed summary of the particular outcome of a call. It consists of a series of tags or values that you can use to log the result of the calls you’ve taken. Learn more about call dispositions
Reduce response times by enabling call queueing - an easy easy approach to provide excellent customer support. Learn more about call queuing
Music on Hold
When callers are waiting for further actions, music on hold is utilised to keep the phone line connected and make the wait more enjoyable. Learn more about music on hold
Call Center Scripts
Our call centre scripting function is a must-have for sales and lead generating teams. You'll save time on agent training, assist to streamline agent discussions, and generate even more lead conversions. Learn more about call center scripts
Set ringless voicemail drops for any business it just takes a few minutes, and you are ready to deliver your first voicemail drops. Learn more about voicemail drop
Optimize your workflow operations, improving your agent’s productivity and efficiency with call routing. Learn more about call routing
Give customers more alternatives and immediately route calls to agents with multi-level IVRs and Virtual Numbers. Learn more about ivr system
Save the preferred contact numbers into DNC so that you would contact the right individuals who can be either your customers or new clients. Learn more about dnc
A predictive dialer may dial numerous phone numbers for each agent. When establishing the dialer settings, you may specify how you want the agents' capacity to be used. Learn more about predictive dialer
With Voxdesk, you can effortlessly transfer an incoming call or even a voicemail to someone else with a single click. Learn more about call transfer
Personalized customer interactions to deliver high levels of customer service. Improve agent productivity with features such as One-click dial, ticket management. Automated pop-ups to prevent the agent from losing out on an ongoing task. Learn more about crm integration
Outbound Call Center
Provides a condensed summary of the particular outcome of a call. It consists of a series of tags or values that you can use to log the result of the calls you’ve taken. Learn more about outbound call center
Inbound Call Center
Provides a condensed summary of the particular outcome of a call. It consists of a series of tags or values that you can use to log the result of the calls you’ve taken. Learn more about inbound call center
Increase your agents' productivity and decrease downtime, allowing them to engage with more individuals each hour. Learn more about auto dialer
Speed dial allows you to make phone calls to regularly ringing numbers by dialling a shorter sequence of digits. There's no need to memorise difficult-to-remember numbers any more! Learn more about speed dialer
The Voxdesk robo dialer transmits recorded voice messages to thousands of individuals at once. Learn more about robo dialer
Automatic Call Distributor
Optimize your workflow operations, improving your agent’s productivity and efficiency with call routing. Learn more about automatic call distributor
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We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
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500apps is exciting for companies that focuses on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done.
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500apps is an excellent tool for niche-specific coaches, business development executives and professionals. It is a timely, value-propositioned offer that performs and delivers quality data as compared with other industry options. It aggregates the most accurate data at your fingertips, connecting you with decision-makers and their confidants.
Owner at Stonegye.digital
Amazing tips and how-to guides to help businesses succeed like the Fortune 500.
What is Predictive Dialer?
Predictive dialer is a clever dialer that makes simultaneous calls to many numbers before routing the call to your agent or contact person. Smart predictive dialers are phone systems that make calls, play recorded messages, initiate calls, and either pass them to your agents or call the individual who requested the contact.
Who Uses Predictive Dialer?
To achieve optimal efficiency, predictive dialer technology automates the dialing of outgoing calls by employing an algorithm to predict the availability of outgoing agents. Predictive dialers are used in telemarketing, consumer research, debt recovery, and customer service follow-up.